Dynamic Operations and Logistics Leader with over 5 years of experience in fleet management and project leadership, now strategically transitioning into Product Management. Leverages a strong foundation in systems optimization and cross-functional coordination, complemented by recent hands-on experience in building AI-powered productivity tools. Passionate about applying analytical rigor and technical acumen to develop innovative product solutions that drive efficiency and growth.
Medical Coordinator
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Summary
As Medical Coordinator, I oversaw the urgent coordination of medical assistance for clients, primarily based in France. This involved securing immediate access to hospitals and doctors for emergency cases, serving as a critical liaison between patients, healthcare providers, and insurance companies. My role ensured timely and accurate support, effectively managing complex medical logistics under pressure.
Highlights
Coordinated urgent medical assistance for clients across France, facilitating timely access to critical healthcare services.
Secured immediate access to a network of hospitals and medical specialists for emergency cases, significantly reducing response times.
Acted as primary liaison between patients, healthcare providers, and insurance companies, resolving complex logistical and communication challenges.
Managed high-pressure medical logistics, ensuring accurate and timely support for critical patient transport and care.
Road fleet manager
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Summary
As Road Fleet Manager, I was responsible for the direct supervision and strategic management of the company's entire fleet operations in Abidjan, Ivory Coast. This encompassed coordinating all vehicle maintenance, repairs, and inspections to optimize performance and extend asset lifespan. I also developed and implemented key cost-saving strategies, while ensuring strict compliance with industry regulations and safety standards, and led a team towards achieving organizational goals.
Highlights
Directed comprehensive fleet operations, overseeing dispatch, maintenance, and compliance for optimal performance and efficiency.
Implemented cost-saving strategies that optimized fleet performance and significantly reduced operational expenses.
Ensured strict compliance with industry regulations and safety standards, mitigating risks and enhancing operational integrity.
Coordinated all vehicle maintenance, repairs, and inspections, extending fleet lifespan and reducing unplanned downtime.
Led and mentored a team of fleet personnel, fostering a performance-driven culture to consistently achieve organizational objectives.
Store supervisor
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Summary
As Store Supervisor, I managed the comprehensive day-to-day operations of a men's apparel store, focusing on enhancing both efficient functioning and optimal customer experience. My responsibilities included implementing strategic merchandising initiatives designed to maximize sales and elevate product visual presentation. This role was critical in driving retail performance and ensuring brand standards were consistently met.
Highlights
Managed comprehensive daily operations for a men's apparel store, optimizing efficient functioning and ensuring an exceptional customer experience.
Implemented strategic merchandising strategies that significantly enhanced product visual presentation and drove increased sales performance.
Supervision of building construction
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Summary
In this role, I oversaw the on-site supervision of building construction projects, ensuring all activities adhered strictly to architectural blueprints and engineering specifications. I was responsible for coordinating various construction phases and managing site logistics to maintain project timelines and quality standards. This involved close collaboration with contractors and workers to ensure efficient and safe project execution from inception to completion.
Highlights
Supervised on-site construction activities, ensuring strict adherence to project blueprints, specifications, and safety protocols.
Coordinated with contractors and laborers to maintain project timelines and quality standards for successful delivery.
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Bachelor's Degree
Business Management
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Lebanese Baccalaureate
Life Sciences
Product Design, User Experience (UX), AI Integration, Full-Stack Web Development, MVP Definition, Iterative Testing, User Journey Mapping, Product Metrics, OCR, AI Search, Document Management Systems, E-commerce Platforms.
Fleet Management, Vehicle Maintenance Coordination, Logistics Leadership, Supply Chain Optimization, Cost Control, Budgeting.
Team Leadership, Strategic Planning, Cross-functional Coordination, Problem Solving, Process Improvement, Stakeholder Management.
Effective Communication, Client Relations, Negotiation, Presentation.
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Summary
Independently explored product design, UX, and AI integration by building full-stack web applications, applying principles of MVP definition, iterative testing, user journey mapping, and basic product metric tracking.